
Prestica Bectors
Customer Engagement and Business Development Professional
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About
I am a motivated, organized and customer-focused professional currently pursuing a Diploma in Secretarial Studies at Sigalagala College. I have experience working as a teacher, where I developed strong communication, interpersonal, organizational and record-keeping skills through regular interaction with learners, parents and colleagues. I am interested in building my career in Customer Engagement and Business Development, where I can use my communication, customer service, administrative and computer skills to build positive customer relationships and contribute to business growth.
Experience
Teacher - Shabelt Academy
(2021-01 - 2022-12)
- Communicating effectively with learners, parents and colleagues.
- Building and maintaining positive relationships with parents and other stakeholders.
- Maintaining accurate records and preparing reports.
- Organizing daily activities and managing multiple responsibilities.
- Preparing documents and maintaining records using computer applications.
- Responding to inquiries and communicating information clearly and professionally.
- Working closely with colleagues to achieve institutional objectives.
- Developed strong communication and interpersonal skills through regular engagement with parents and other stakeholders.
- Maintained accurate and well-organized records.
- Successfully managed multiple responsibilities while meeting deadlines.
- Built positive working relationships with learners, parents and colleagues.
Education
Diploma - Secretarial Studies - Sigalagala College (2024-01)
Kenya Certificate of Secondary Education (KCSE) - Nangina Girls Secondary School (2017-01 - 2017-12)
Kenya Certificate of Primary Education (KCPE) - Butula Girls Primary School