Purity Thuo
Hospitality Professional - Catering and Accommodation Sector
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About
A hardworking, customer-focused and responsible hospitality professional seeking an opportunity in the Catering and Accommodation sector. I am committed to providing excellent customer service, maintaining high standards of work as part of a team, and perform duties efficiently in a busy hospitality environment.
Experience
Waitress (Food and Beverage Service Department) at ESERIANI RESORT (2024-01 – 2024-03)
- Welcomed and served guests in a professional and friendly manner.
- Took customer orders and ensured they were delivered accurately and promptly.
- Assisted with food and beverage preparation and service.
- Maintained cleanliness of dining areas, work areas and equipment.
- Prepared tables and dining areas before and after service.
- Assisted guests with their requests and enquiries.
- Followed proper food hygiene, safety and sanitation procedures.
- Assisted with cleaning and preparation of guest rooms where required.
- Worked closely with other staff to ensure smooth daily operations.
- Handled customer complaints professionally and reported issues to supervisors.
- Assisted with stock arrangement and monitoring of supplies.
Waitress (Food and Beverage Service Department) at TRUTH JOINT SPORTS BAR RESTAURANT (2024-11 – 2025-05)
- Provided quality customer service to guests and customers.
- Maintained high standards of cleanliness and personal hygiene.
- Assisted in food preparation, serving and clearing tables.
- Assisted with housekeeping and general cleaning duties.
- Ensured equipment and work areas were clean and properly arranged.
- Supported colleagues during busy periods.
- Followed workplace health, safety and hygiene procedures.
Education
Certificate in Catering and Accommodation in Catering and Accommodation – Kiambu National Polytechnic (2025)
Secondary School – Naivasha Girls Secondary School (2021)
