Rishma Ruparelia

I’m someone who genuinely loves people and thrives on helping others feel their best, both physically and mentally. Whether I’m in the gym or just having a conversation, I’m all about creating positive energy and empowering those around me. I’m unapologetically myself—no filters, just real connections and a passion for lifting others up. Life’s too short to be anything but authentic.

Director - Y’App Investments Limited - Jul 2018 - Jun 2020 (2 years)

- Launched Y'App Totos App and web Kids Directory

• Carried out all administrative tasks such as handling the back end of the word press website, SEO, creating profiles of the service providers, writing articles, created content and managed the social media.

Administrator - RAYA LTD Sep 2017 - Feb 2018 (6 months)

• Data entry, client visits, data verification

Director - Downtown Forex Bureau Ltd Sep 2014 - Aug 2015 (1 year)

• Ensured that daily book keeping was per the standard of Bank of Uganda (regulatory body).
• Gained insight into foreign exchange dealing and negotiation, increased the number of regular clients, and brought in 3 major clients. This also led to a 30% increase in overall profitability.
• Managed a team of six staff and all operations with minimal supervision from the Managing Director, which was a great responsibility as it involved large sums of cash.

Operations Manager - Crane Bank Ltd - Jul 2013 - Sep 2014 (1 year 3 months)

As an Assistant HR Manager:

• Implemented an award for ‘Employee of the Month’ to motivate staff which was well received
• Responsible for first tier disciplinary actions including attendance, uniforms, and general corporate behaviour
• Member of the interviewers’ panel for the recruitment of young talent
• Organised internal events for the staff

As an Operations Manager :

• Inaugurated and managed a new branch for six months, leading a team of five
• Stood in for the branch manager in his absence
• Oversaw that all processes and procedures were met according to the Bank of Uganda standards
• Ensured that all financial, anti-fraud controls were in place for smooth operations
• Achieved my target of Ugx 200 million by bringing in new clients

As a Supervisor

• Worked in one of the busiest branches, dealt with TT’s, money transfers and back office transactions, fully trained as a banking assistant in local and foreign currencies as well as a chief cashier

UCL - MSc, Industrial and Organizational Psychology 2015 - 2016

Modules studied include

Statistics, Consumer Behaviour

Consulting Psychology

Talent Management

Social Psychology

Influence and Negotiation

Project Program, and Portfolio Management

Business Psychology Seminars.

University of Warwick - Warwick Business School - Master of Science (M.Sc.), Marketing and Strategy 2011 - 2012

Specialised in Strategy, some of the modules included:

Dynamics of Strategy

Advanced Strategic Management

Issues in Strategy: Theory and Practice

University of Leicester - Bachelor of Arts (BA) Hons, Management 2008 - 2011

Specialised in Marketing