Sales Representative - National Bank of Kenya - Kakamega, Kenya
(2026-01)
- Promoted and sold banking products including savings and current accounts, personal loans, asset finance, credit cards, and mobile banking solutions.
- Conducted field sales activities, activations, and corporate visits to generate new business leads.
- Cross-sold bank products to existing customers to increase portfolio growth and revenue.
- Built and maintained strong customer relationships to enhance retention and satisfaction.
- Provided financial product advisory services based on customer needs analysis.
- Delivered excellent customer service, strengthening the bank's brand image and customer experience.
Finance Assistant - Ocrat Systems - Kakamega, Kenya
(2024-12 - 2025-07)
- Assisting in the preparation of monthly and quarterly financial reports, contributing to 100% on-time report submission to management
- Managing daily bookkeeping tasks, including posting journal entries and reconciling accounts
- Supporting month-end and year-end close processes in compliance with accounting standards
- Assisting in invoice processing, tracking payments, and resolving discrepancies with vendors and clients
- Maintaining accurate financial records and filing systems in line with audit requirements
- Collaborating with external auditors by providing required documents, leading to zero major audit queries in the latest audit cycle
- Using accounting software to monitor transactions and update general ledger entries
- Preparing bank reconciliations and reporting cash flow updates to senior management
Finance Assistant (Intern) - Kakamega County Water and Sanitation Company (KACWASCO) - Kakamega, Kenya
(2023-09 - 2024-11)
- Prepared journal entries, reconciled ledgers, and ensured daily financial data accuracy.
- Conducted pre-audit activities and compiled supporting documentation for auditors.
- Balanced accounts across billing cycles and made necessary system adjustments.
- Supported monthly, quarterly, and annual financial closing procedures.
- Utilized ERP billing software to track customer payments and service records.
- Identified billing anomalies and flagged discrepancies for supervisory review.
- Maintained organized documentation and adhered to company financial protocols.
- Liaised with internal department to resolve payment and invoice queries promptly.
Systems Sales Representative - Ocrat Systems - Kakamega, Kenya
(2022-03 - 2023-08)
- Promoted and sold the company's Point of Sale (POS) systems to small and medium enterprises.
- Conducted in-person and virtual demos tailored to client needs, increasing closing rates.
- Collaborated with the tech team to gather customer feedback for product enhancement.
- Handled pre- and post-sale technical consultations, ensuring high customer satisfaction.
- Generated and managed leads through cold calling, referrals, and events.
- Provided clients with onboarding and training for optimal system usage.
- Developed weekly sales reports and performance metrics to track pipeline status.
- Contributed to a 15% increase in quarterly sales by implementing targeted sales strategies.
Data Entry Clerk - County Government of Nairobi - Nairobi, Kenya
(2020-04 - 2020-06)
- Entered resident information into the county's emergency food distribution system.
- Verified and validated citizen data to ensure accuracy before submission.
- Worked under pressure to meet strict deadlines during the COVID-19 pandemic.
- Maintained data confidentiality in accordance with county policy.
- Coordinated with field officers to cross-check household eligibility records.
- Supported data cleaning processes and resolved duplicate or erroneous entries.
- Helped train temporary staff on data input procedures.
- Contributed to smoother distribution logistics by improving database organization.
Enumerator - Kenya National Bureau of Statistics (KNBS) - Nairobi County, Kenya
(2019-08 - 2019-08)
- Conducted door-to-door enumeration for the national census in assigned clusters.
- Accurately recorded demographic, social, and economic data using digital tools.
- Verified identity documents to ensure accuracy of household information.
- Followed strict guidelines to ensure ethical data collection and respondent privacy.
- Assisted in resolving language or understanding barriers with respondents.