RELATIONSHIP OFFICER - BANKING
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I am a meticulous team player, who can balance multiple deadlines while maintaining an organized yet creative approach. A seasoned relationship officer with a proven ability to meet business requirements. I have ability to grow and develop in a dynamic environment in relationship management.
I have successfully increased revenue and customer base in all my previous engagements. I have consistently achieved objectives and stayed ahead of competition. I am flexible and versatile – able to maintain a sense of humor under pressure- poised and professional, with an ability to transcend personal differences in order to reach a common goal
DATES: March 2018 to date
RESPONSIBILITIES: Marketing a recruitment of new members
Loan appraisals, processing and disbursement
Portfolio management , I have always maintained a PAR of below 5% in my portfolio of
120million. This has always led to increased profitability due to low provisioning for bad debts.
Relationship management to ensure customer satisfaction which leads to repeat borrowing and lead generation.
Member care duties which includes: accounts opening, accounts activation, receiving members' feedback and offering the required solutions, ATM application and mobile banking registration.
2013- TO 2016: KENYA METHODIST UNIVERSITY Bachelor’s Degree in Business Administration (Procurement and supply chain management)
2004-2005: KENYA TECHNICAL TRAINERS’ COLLEGE GRADE OBTAINED Diploma in Technical Education. 1998-2000 NYERI NATIONAL POLYTECHNIC GRADE OBTAINED Diploma in Co-operative Management
