Sabath Opiyo

Highly proactive, flexible, result oriented offering focused leadership and outlet operations knowledge to drive profitability. Highly organized and hardworking individual looking for responsible position to advance my experience and create good atmosphere for patrons. Highly motivated food and beverage personnel looking forward to providing international standard of hospitality service.

Looking forward to obtaining a position in progressive environment which will challenge and utilize my ability.

Restaurant Manager at Chester House & Suites Nairobi (2023-04 – Present)

• Recommend and train staff on operating procedures
• Plan and manage restaurant operations and events
• Monitor and manage budget, control food and labor costs and track expenses to maintain profitability
• Ensure compliance with hygiene and sanitation standards
• Conduct performance appraisals to boost productivity
• Develop cost-saving and profit-enhancing measures
• Coordinate with chefs in developing unique menus which are attractive and competitive
• Ensure that food and beverage preparation meet high quality standards
• Menu engineering in collaboration with head chef

Hotel Supervisor at Kalongolongo Restaurant (2022-01 – 2023-04)

• Recruit and train staff on standard operating procedures
• Manage and organize daily hotel operations
• Implement ideas to maximize sales and competitiveness
• Ensure staff adhere to hygiene and sanitation standards
• Coordinate restaurant management and address customer complaints
• Appraise staff performance to boost productivity

Hotel Manager at Beulah hotel (2021-02 – 2021-12)

• Implement and oversee daily hotel operations
• Conduct monthly budgeting and financial planning
• Drive sales through strategic hotel activity planning
• Monitor expenses and track inventory
• Collaborate on marketing strategies to boost sales
• Foster relationships with clients and vendors
• Hire, onboard, and evaluate hotel staff
• Ensure compliance with safety rules and SOPs

Manager Bettys resort at Bettys resort (2020-08 – 2021-02)

• Managing staff and overseeing schedules to make sure all departments have enough employees to provide assistance to guests
• Aiding with budget creation and management
• Overseeing beverage and food operations for events and individual guests
• Working with security officers to promote a safe atmosphere for guests and staff
• Recruitment and staff management
• Providing customer service and accommodating clients who need extra assistance
• Managing departments and teams
• Providing training on changes in services
• Scheduling and overseeing maintenance and repairs in common areas
• Working with inspectors from county to ensure facility meets all requirements

Food and beverage supervisor at COLD SPRINGS HOTELS (2016 – 2020)

• Directed staff to maximize productivity and maintain service standards
• Resolved issues ensuring guest satisfaction
• Controlled costs to optimize profits
• Built accurate sales forecasts and schedules
• Trained staff to minimize equipment loss and enhance service
• Maintained cleanliness and adhered to health and safety regulations

Head Waiter/barman at Sovereign Hotel (2015-03 – 2015-12)

• Presented menus and took food and beverage orders
• Recommended wine pairings to enhance dining experience
• Provided excellent customer service and answered inquiries
• Prepared various coffee drinks, especially during breakfast
• Arranged function halls for diverse events
• Created and served cocktails as a barman

Certificate in food and beverage sales and production – Kenya Utalii College (2013 – 2015)

Certificate of Secondary Education – Vihiga High school (2008 – 2011)

Certificate of Primary Education – Unga Primary School (2000 – 2007)

Certificate in bar keeping techniques – Kenya Utalii College (2015-06 – 2015-06)