Samuel Irungu
Career Consultant / Office Administrator
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About
Results-driven and highly adaptable professional with extensive experience in office administration, customer service, business operations, and IT support. Proven ability to manage daily operations, provide career guidance, resolve workplace challenges, and support business growth through efficient administrative and client-focused solutions.
Experience
Career Consultant / Office Administrator at Skill Voyage LTD (2025-04 – Present)
- Provide career guidance and consultation to clients seeking professional development opportunities
- Manage office administration, scheduling, correspondence, and client records
- Coordinate training programs, workshops, and client onboarding processes
- Handle customer inquiries, follow-ups, and relationship management
- Support management with reporting, documentation, and operational tasks
Business Owner / Operations Manager at The Mezzanine – Pub, Wines & Spirits (2019-07 – 2025-02)
- Owned and managed full business operations
- Handled licensing, supplier negotiations, stock control, and pricing
- Managed staff recruitment, payroll, and customer service
- Oversaw finances and profitability
Manager / Receptionist at Queens Hair Base (2018-02 – 2018-12)
- Oversaw daily salon operations and staff coordination
- Received and reconciled client payments
- Prepared payroll and maintained financial records
- Generated operational and financial reports for management
Manager / Receptionist at Touch of Style Salon, Spa & Barbershop (2016-04 – 2016-12)
- Managed front office operations and customer service
- Processed payments and maintained accurate records
- Prepared payroll and operational reports
Manager / Receptionist at Circles Salon and Barber (2015-06 – 2016-04)
- Supervised daily salon activities and client relations
- Managed payments, payroll preparation, and reporting
Manager / Receptionist at Ayieta Beauty Salon, Spa & Barber (2014-02 – 2014-08)
- Handled overall salon administration and finances
- Maintained payroll records and business reports
Assistant Sales Executive at Goldbursta Entertainment (2011-12 – 2012-12)
- Sold movies, gaming consoles, and entertainment gadgets
- Received and processed client orders
- Provided accurate product advice and customer support
Cyber Attendant at Palmer Communications (2011-10 – 2011-12)
- Assisted clients with email access and document preparation
- Performed hardware, software, and network troubleshooting
- Managed payments and daily cybercafé operations
Manager / Receptionist at Queens Hair Base (2010-01 – 2010-09)
- Managed finances, payroll calculations, and daily operations
- Oversaw salon staff and client services
IT Intern – Networking Section at Ministry of Finance – Government Information Technology Services (2009-01 – 2009-04)
- Computer troubleshooting and hardware maintenance
- LAN and network setup, surveys, and troubleshooting
Education
Diploma in Information Technology in Information Technology – Tracom College, Nakuru (2007-05 – 2009-04)
Kenya Certificate of Secondary Education (KCSE) – Menengai High School, Nakuru
