Sarah Murithii

I am a hard-working and dedicated individual who takes pride in delivering high quality work. I am highly motivated with a passion for problem solving.My strong analytical skills and attention to detail allow me to quickly identify issues and find effective solutions .I thrive in collaborative environments where I can work with others to achieve common goals.

As a call centre Supervisor I oversee activities of a team of call centre agents:ensuring excellent customer service, meeting performance targets, handling customer complaints, and providing training and coaching support to ensure continued improvement.

In addition, I am responsible for analysing data and producing reports, which may help identify areas of improvement and or adjusting.

I have a degree in Bachelor of science,Human resource management,got it in Muranga university of Technology