Sheila Githaiga

Highly organized and dependable Administrative Professional with experience in both hospitality and corporate environments. Skilled in office management, customer service, records handling, and communication. Known for efficiency, teamwork, and adaptability, with a proven ability to support smooth business operations in fast-paced workplaces.

Chef & Administrative Assistant at Sa-Wyll Eatery (2024-03 – 2025-01)

• Supported kitchen administration including ordering, stock tracking, and shift planning.
• Handled documentation, records, and communications between departments.
• Ensured compliance with hygiene and operational standards.

Administrative Assistant at Wells Full General Enterprises (2017-01 – 2020-10)

• Managed day-to-day office functions including filing, correspondence, and client relations.
• Coordinated schedules, handled invoices, and assisted in procurement operations.
• Provided customer support and ensured smooth communication with suppliers.

Content Supervisor at Kenya National Bureau of Statistics (KNBS) (2019 – 2019)

2019 Census

• Supervised enumerators and ensured data collection accuracy and timeliness.
• Liaised with local authorities to coordinate field logistics.
• Managed reports and verified data integrity for submission.

Intern, Customer Care Department at Nyeri Water & Sewerage Company (2014-01 – 2014-03)

• Processed customer statements and account openings/closures.
• Assisted with billing adjustments and refunds.
• Handled customer inquiries and resolved complaints promptly.

Bachelor of Business Administration in Marketing – Kenya Methodist University (2015)

Diploma in Business Administration – Kenya Methodist University (2011)

Certificate in Chef Practical Skills and Kitchen Management – The Kitchen (2022)

Certificate in Computer Packages – Institute of Advanced Technology (2010)