Business development officer and customer service
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My name is Sheila. I hold a Diploma in Cooperative Management, which gave me a good foundation in finance, credit management, customer service, and cooperative principles.
I previously worked at Page Capital Ltd as a Business Development Officer, where I gained experience in customer acquisition, loan products, client relationship management, and following up with customers. This experience helped me develop good communication skills, understand customer needs, and appreciate the importance of maintaining a healthy loan portfolio.
I also worked as a receptionist at Mogumo Hospital, where I developed strong customer service, communication, organization, and problem-solving skills. I learned how to deal with different types of people professionally and handle responsibilities under pressure.
I believe the combination of my academic background, experience at Page Capital, and customer service experience has prepared me well for the Credit Officer position. I am hardworking, target-oriented, willing to learn, and committed to maintaining good customer relationships while ensuring quality lending and timely repayment.
page capital ltd as business development officer roles
1.marketing companys products
2.help customer complete loan application
3.customer assesment
4.portfolio management
5.loan follow up receptionist at mogumo hospital role
1.Handling patients inquires
2.managing records and documents
3.follow up on patient apointments
4.payments and billing support
5.worked on nhif claims
studied both certificate and diploma in cooperative management at rift valley national polytechnic
