Simon Kariuki

Bartender - Hotel Boulevard - Nairobi, Kenya

(2023-03)

Craft classic cocktails like Martini, Mojito, Old Fashioned, Negroni and house signature drinks using fresh juices and house syrups.
Operate service well for dining room tickets, consistently maintaining drink ticket times under 4 minutes during peak breakfast and dinner rushes.
Conduct daily bar opening: build ice wells, cut fresh garnishes, batch syrups, restock backbar, and calibrate jiggers.
Complete closing duties: deep‑clean drains, scrub bar mats, rotate liquor stock FIFO, reconcile cash drawer of USD 450+ daily sales with 100% accuracy.
Train 2 new junior bartenders on drink recipes, portion control, and HACCP sanitation protocols.
Increased cocktail sales by 12% through suggestive selling of premium spirits and daily specials.
Monitor inventory levels and communicate low‑stock items to management; reduce pour cost by 5% via precise jigger use.

Bartender - Sentrim Boulevard Hotel - Nairobi, Kenya

(2020-11 - 2023-02)

Expertly crafted a diverse range of classic and contemporary cocktails, consistently exceeding guest expectations and receiving commendations for drink quality.
Efficiently handled cash and credit transactions, accurately processing an average of 200 orders daily and reconciling register with 100% accuracy.
Collaborated with the management team to optimize bar menu offerings, resulting in a 10% increase in profit margins for premium beverages.
Maintained deep knowledge of spirits, wine, and beer selections, providing informed recommendations to guests and enhancing their dining experience.
Proactively identified and resolved guest concerns, transforming potential negative experiences into positive outcomes through swift and professional action.
Managed inventory levels for key ingredients, ensuring availability for peak service times and minimizing disruptions by forecasting demand 2 weeks in advance.

Barman - The Curve by The Park - Nairobi, Kenya

(2020-01 - 2020-04)

Greeted and seated bar top and lounge guests, presenting drink menus and explaining daily specials.
Took accurate beverage orders for 40+ guests per shift, including cocktails, beer, wine, and non‑alcoholic drinks.
Upsold premium spirits, craft cocktails, and bottle service, increasing average bar check by 10%.
Delivered drinks to lounge tables and bar rail, ensuring proper glassware and garnishes.
Monitored guest satisfaction, refilled water, pre‑bussed glasses, and handled minor complaints immediately.
Coordinated with kitchen for bar food orders, ensuring timely delivery and accurate plating.
Prepped fresh juices like lemon, lime, orange, simple syrups, and 6+ types of garnishes for evening service.
Performed all glassware duties: 3‑sink washing, high‑temp sanitising, polishing for streak‑free finish.
Collaborated closely with 2 bartenders, 1 barback, and kitchen staff to ensure seamless drink/food delivery and guest satisfaction during peak evening service.
Maintained deep knowledge of spirits, wine, and beer selections, providing informed recommendations to guests and enhancing their dining experience.

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