ICT Support
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Diploma in Computer Science and Information Technology holder with over two years of hands-on experience in ICT support, digital record management, hardware troubleshooting, and database maintenance. Professional experience across public and private sector setups with strong technical and operational skills. Experienced in network and hardware troubleshooting, system backup monitoring, database queries (MySQL), data verification, and supporting end-users with software and productivity tools.
Understanding of confidentiality, speed, accurate record-keeping, and reliable technical support in public service delivery. Flexible, highly adaptable, and ready to assist ICT teams with technical, system support, or data entry assignments.
ICT Support at Export Processing Zones Authority (EPZA)
Worked within state enterprise systems, gaining experience in ICT support and understanding the critical importance of confidentiality, speed, and accurate record-keeping in public service delivery.
ICT Support at Straightex Apparel
Provided technical support in a private sector setup.
ICT Support at Ndoto Investments
Provided technical support in a private sector setup.
Diploma in Computer Science and Information Technology
