Stephen Ogola

Warehouse Assistant - Sironka Ltd - Nairobi

(2024-01)

Organized floor layouts and bin locations using 5S principles, increasing picker efficiency and reducing retrieval time by 20%.
Achieved a 98% positive customer satisfaction rating over 12 months by resolving customer inquiries, leading to a 40% increase in cash flow.
Reduced annual stock variance by 70% through vigorous weekly audits, eliminating inventory discrepancies by half.
Reduced stock outs on top-selling products by 50% through improved demand forecasting, increasing the store approval rate by 10%.
Implemented a double-check verification process, reducing shipping error-driven customer returns by 60%.
Reduced picking time per order from 10mins to under 5mins by restructuring top-selling SKU's placement near main packing stations.

Storekeeper - Easycoach Ltd - Nairobi

(2017-01 - 2023-12)

Achieved a 95% improvement in inventory accuracy by introducing an RF barcode scanner system, leading to zero picking and packing errors.
Recorded no work-related accidents over a 24-month period by enforcing standard operating procedures (SOPs) and safety protocols, resulting in a 100% compliance certificate from the regulator.
Monitored vendor delivery performance, by improving supplier on-time compliance to 95% through accurate documentation and receiving logs.
Decreased receiving inspection turnaround times by 40%, cutting vendor unloading wait times from 45 minutes to under 15 minutes.
Received 'Storeroom of the Month' award for keeping product location and quantity above 95% accuracy.
Processed 200+ transactions daily during peak holiday traffic while keeping average wait times under 5 minutes.

Store Clerk - Easycoach Ltd - Nairobi

(2014-01 - 2016-12)

Introduced daily spot checks on inventory, cutting internal shrinkage and theft-related losses by 20%. Subsequently, improving the stock accuracy rate by 99%.
Reconfigured racking and bin locations, increasing usable storage space by 20% without expanding the facility footprint, resulting in reduced retrieval time of fast-moving SKU's.
Identified and corrected mislabeled stock and organized high-theft display areas, helping reduce weekly store shrinkage by 8%, thereby reducing annual discrepancy reconciliations by 35%.
Monitored slow-moving/obsolete inventory and alerted the purchasing department, helping clear over Ksh. 90,000 in dead stock, eliminating holding cost by 20%.
Assisted in onboarding and migrating to a new Warehouse Management System, reducing manual data entry errors by half, raising inventory accuracy levels up to 99%.
Trained 12 new store members on updated scan-gun operations, cutting onboarding time for new hires by half. This improved overall team productivity by 20%.

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