Stephen Okumu
Guest relations
Talent
NairobiMember since April 4, 2026
Functions and Concepts of Guest RelationsChallenges of Guest RelationsProvision of Quality ServiceFront Office SalesmanshipEvaluating Guest ServicesGuest Safety and SecurityHandling Guest ComplaintsEffective CommunicationProfessional Ethics
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Functions and Concepts of Guest RelationsChallenges of Guest RelationsProvision of Quality ServiceFront Office SalesmanshipEvaluating Guest Services
About
Well oriented, physically good looking and confident
Experience
Room attendant at Best western (2019)
Room attendant at saggys suits (2024-2025)
Room attendant at Crowne plaza (2025 todate)
Attendant fresher course in Guest relations at Kenya Utalii College.
Education
Refresher Course in Guest Relations Techniques – Kenya Utalii College (2026-03 – 2026-04)
Skills
Guest relations
