Steve Wachira

Enthusiastic, proactive, customer focused and solution driven, sales professional with comprehensive hands on with 14 years of experience in addition to entrepreneur mindset approach. Recognition for delivery and exceeding aggressive business goals, lead generation business development thorough sales process, technical operations, and business strategy.

Technical Sales Manager - Tramigo Solutions E. Africa Ltd. - Nairobi Kenya, support to East Africa region

Reports to Africa Sales Director

• Sales and Lead Generation for both B2B and B2C
• Pre – sales support specialist to direct sales team, resellers, and strategic partners
• Vertical Marketing – Work together with other company leaders to optimize and expand Tramigo's branding and marketing plans
• Collaborates with multiple internal teams to develop, provide resources, and deliver technical trainings to increase both internal technical teams' competencies Channel Partner technical competencies
• Direct line management for a team of Value-Added Services technical team with responsibility for performance reviews and ensuring quality of service for all presales and service delivery engagements across the East Africa region
• Conduct regular development discussions with team members to coach, mentor and develop individuals
• Guide the team through the development, testing and implementation stages and review of new products and services
• Provide technical training to teams when required and serve as a technical coach to team members
• Project scheduling and resource management
• Planning, budgeting and reporting on projects
• Conduct performance reviews of sales team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status in IOT and connectivity field
• New product launches project implementation and execution
• Alternate representative to Sales director in meetings and correspondences to business partners and stakeholders
• Tenders applications and bidding team leader with Government, banks and corporate and private sectors in East Africa region

Regional Sales Agent- Mt.Kenya region - Radio Africa Limited - Central/Mt.Kenya region

(2016-05 - 2018-05)

Business line: Bamba TV. Reports to: Key Accounts Manager/General Manager. Department: Sales and distribution

• Recruitment of Dealers, Agents, Retailers and subscribers
• Implementing set marketing penetration strategies
• Collecting viable market intelligence
• Preparation of a sales plan to achieve our target so as to achieve the national target
• Generating sales leads, booking appointments and follow up with trade partners,corporate and individuals
• Provide daily, weekly, monthly and annualsales reportsto the Management or as maybe directed
• Implementing the development ofsales proposals, presentations, andnegotiations
• Research and analyses of the market to understand key business drivers,influences and competitor activity

Team Leader/Area sales Manager- Mt.Kenya Region - Multichoice Kenya Limited - Nairobi Region

(2012-07 - 2015-12)

Business line: Pay TV/Entertainment Broadcast. Reports to: S ales &Distribution Manager, Marketing Manager. Department: Sales & Marketing, Middle Management Level. Nature of employment: Permanent and pensionable

• Implement and maintain an effective sales program which fit within the established goals and objectives of the Organization
• Generating sales leads, booking appointments and follow up with trade partners,corporate and individuals
• Corporate and individualsales negotiations up to and closing and after sales follow ups
• Implement sales growth strategies
• Provide daily, weekly, monthly and annualsales reportsto the Management or as may bedirected
• Implementing the development ofsales proposals, presentations, and negotiations
• Provide input into the development of annual country marketing plans
• Research and analyses of the market to understand key business drivers, influences andcompetitor activity
• Identify strengths and weaknesses in the sales operation and ensure suitable tactics areimplemented to address concerns and maximize strengths
• Training sales agents, dealers and partners on product offerings and sales bestpractices
• Assist in ensuring creation of adequate sales capacity and optimization ofsales resources
• Monitor the performance and development of effective and well-motivated sales agentsand dealers
• Provide guidance and coaching to sales agents regarding sales activities through theeffective management of the activities of the sales agents
• Contribute to the overall corporate strategy

Direct Sales Agent - Multichoice Kenya Limited - Mt Kenya Region

(2008 - 2012)

Business line: Pay TV/Entertainment Broadcast. Reports to: Team Leader/Sales Manager/Marketing Manager. Department: Sales & Marketing. Nature of employment: Contract. Duration: Three and a half years

• Assisting the sales department to achieve set targets
• Implementing set marketing penetration strategies
• Participating in all product promotions
• Seeking our potential customers
• Collecting viable market intelligence
• Expansion of the client base in the company
• Bringing in new clients and maintaining them

Customer service - Uchumi supermarkets Limited - Nairobi

(2002 - 2005)

Business line: Retail. Reports to: Branch Manager. Department: Operations. Duration: Three years

• Customer service desk assistant
• Payment receipting
• Salesreconciliation
• Inventory enquiries and maintenance
• IT assistant reliever

Trade Sales Representative - Zain Kenya - Airtel Kenya Limited(Ds max Kenya dealer) - North Rift/Western Region

(2006 - 2008)

Business line: ICT. Reports to: Area Territory Manager. Department: Sales & Marketing-Supervisor. Nature of employment: Contract. Duration: Two Years

• Administration / Supervising of distributor's sales team in my area to make sure we cover it well and maximize on sales
• Recruitment of Dealers, Agents, Retailers and subscribers
• Preparing weekly reports and forwarding them to the Area Territory Manager
• Making sure we keep contact with clients in my regions via phone, email &visiting them to make sure they are satisfied with our services and products.. Expansion of the client base in my areas
• Coming up with new proposals for marketing our products in the territory
• Monitoring our stock levels
• Coming up with promotions proposals after surveying to see where we needto carry out one
• Preparation of a sales plan to achieve our target so as to achievethe national target

Professional Diploma - Chartered Institute of Marketing (CIM) - Makini College

Diploma - Project Planning and Management - Egerton University

Diploma - Information Technology - Graffins College, Nairobi

Kenya Certificate of secondary Education - St.Pauls Seminary (1997 - 2000)