Theo Kitheka
Senior Productivity Assistant
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About
High attention to details, Excellent negotiation skills, Excellent Interpersonal skills, Excellent time management and planning skills, Resourceful and problem-solving skills, An efficient team player
Experience
Senior Productivity Assistant at Prialto (2025-04 – Present)
- Handling member escalations and supporting PA performance improvement.
- Supporting backup training.
- Ensuring accuracy of Wiki Member Manual Updates.
- Helping the Team Captain with Spot checks.
- Collaborating with the TC on the cohort needs.
Productivity Assistant at Prialto (2023-05 – Present)
- Scheduling.
- CRM Management.
- Prospect Research.
- Travel and Expense Management.
- Calendar Management.
- Email Management.
- Custom Processes.
Finance Intern at Choice Microfinance Bank (2021-11 – 2022-01)
- Preparation of Mpesa and Bank reconciliations.
- Cheque deposits.
- CBK report pulling.
- Store keeping.
- Account opening.
- Loan collection.
Sales Representative at Zuku Fibre Company (2019-08 – 2020-12)
- Conducting physical door-to-door marketing of the company's products.
- Coordinating installation of the company's products after every successful sale.
- Online lead generation.
- Escalating customer complaints to the responsible officials.
Education
Bachelor of Commerce in Finance Option – The Cooperative University of Kenya (2020 – 2022)
Diploma in Business Management – The Cooperative University of Kenya (2018 – 2019)
Kenya Certificate of Secondary Education (KCSE) – Kisasi Boys' Secondary School (2014 – 2017)
Kenya Certificate of Primary Education (KCPE) – Ndalani Primary School (2006 – 2013)