Marketing | Brand Management | Customer Success
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With a strong background in marketing, customer service, and corporate communications, I am eager to contribute my expertise to an organization renowned for its commitment to excellence.
Over the past seven years, I have thrived as a Customer service, Sales, Marketing and Communications Executive at Track and Trace Limited, where I managed and executed successful marketing projects from inception to fruition. During my tenure, I played a pivotal role in achieving significant milestones, including growing the sales and marketing funnel value from zero to an impressive Ksh11.9 million within the first quarter.
I have also been tasked with managing external stakeholders such as merchandise suppliers, media buying, and agencies. Through collaboration with other departments, I have been at the forefront of organizing company events and celebrations.
In my marketing role, I take immense pride in strategizing and implementing campaigns, which have resulted in a remarkable growth increase in sales. My proficiency in analyzing market trends and insights, as well as evaluating the performance of digital marketing campaigns, has been instrumental in driving return on investment (ROI) and achieving key performance indicators (KPIs).
My comprehensive skill set also extends to collaborating with internal teams to develop compelling content and enhance user experiences, leading to improved customer engagement and conversions. Moreover, my ability to maintain consistent branding and messaging across various marketing channels has reinforced the reputation of Track and Trace Limited as a trusted industry leader.
Experienced sales and marketing professional with a customer service and corporate communications background.
Diploma in Business Administration- Kenya Methodist University