Tracy Waruguru

I am a reliable and self-driven Remote Virtual Assistant with a background in customer support and operations. I have experience supporting users through phone, email, and digital platforms, managing tasks independently, and collaborating with teams using online tools such as Microsoft Teams and Google Workspace. I’m comfortable working in remote, fast-paced environments, quick to learn new systems, and focused on clear communication, timely follow-ups, and consistent results.

I’m open to remote, contract, or project-based opportunities where I can support customer service, administrative tasks, and day-to-day operations.

Reliable and self-driven customer support and operations professional with hands-on experience supporting users across phone, email, and in-person channels. Proven ability to work independently, manage multiple tasks, and collaborate with cross-functional teams using digital tools. Comfortable in remote and technology-enabled work environments, with strong communication skills, high attention to detail, and a consistent track record of meeting deadlines in fast-paced settings.

BSc in Applied Computer Technology (2025), USIU–Africa, with hands-on training in IT support, digital tools, and technology-enabled operations.