Velma Okute

International Studies graduate with practical training in Data Analytics, Excel and Power BI, with experience supporting administrative and information-management functions within a government environment. Interested in applying data analysis, research and reporting skills to humanitarian and development programmes. Strong communication, organisation and information-management skills, with fluency in English and Kiswahili.

Operations Assistant at The First Monetary Security Services Ltd (2025-01 – Present)

• Provide ongoing operational and administrative support through reporting, documentation, and internal coordination.
• Support management through scheduling, information flow, and maintenance of operational records.
• Contribute to process organization and workflow efficiency across departments.
• Assist with day-to-day operational execution to ensure continuity and accuracy of business activities.
• Conducted follow-ups on approvals, pending documentation, and action items, ensuring closure and accountability.
• Organized and maintained digital and physical filing systems to support audits, reviews, and quick information retrieval.
• Supported management meetings by preparing documents, recording action points, and tracking post-meeting deliverables.

Student Intern at Ministry of Foreign and Diaspora Affairs (2023-01 – 2023-12)

• Coordinated complex meeting schedules and travel arrangements for senior management, demonstrating exceptional organizational skills and attention to detail.
• Provided administrative support to various departments, including drafting correspondence, scheduling appointments, and maintaining confidential records with a high level of accuracy.
• Acted as a liaison between staff and management, effectively communicating policies, procedures, and company updates, fostering a cohesive and informed work environment.
• Managed incoming calls and emails, prioritizing inquiries and resolving issues promptly, resulting in improved client satisfaction and enhanced communication.

Bachelor of Arts (Honours) in International Studies – Strathmore University (2020-01 – 2024-12)

Data Analytics with Excel, SQL and Power BI in Data Analytics – Moringa School (2026-01)