Veronica Muthoni

I am a highly organized, efficient and dedicated professional with aspiring progressive career in administration, striving to take my career to the next level. I poses a great desire and drive to prosper in all work that I venture into. I have also acquired relevant experience, having worked with different organizations; I have experience in anticipating client's needs, knowledge of customer care and administration.

I seek a position as a loyal Personal Assistant/Administrative Assistant, Data Preparation & Control Operator/Customer service Specialist, where I can utilize my organizational abilities and communication skills to the fullest.

Data Preparation & Control Operator / Stores Clerk at Transpares Kenya Ltd (2019-06 – Present)

Administrative and Data Preparation & Control Operator with dual responsibilities managing truck operations documentation and stores management.

• Opening & closing of trucks job cards
• Preparing vehicle wise expense reports, attaching fully closed job cards and requisition forms
• Preparing breakdown expense analysis forms for respective vehicles
• Updating daily reports for vehicles
• Requesting for spare parts
• Printing & sending trucks expenses reports to directors
• Opening and closing breakdown job cards and filling breakdown details forms
• Maintaining database by entering new and updated customer and account information
• Inspecting the shipments for any defects and ensuring proper documentation of the items received
• Supporting the company in data entry and other administrative tasks
• Printing requisition and issuing spares parts
• Helping place orders for items that are low on supply and tracking their shipment
• Receive supper's invoices and ensure all LPOs and GRNs are attached and invoiced with the agreed rates
• Record approved invoices on a spreadsheet to facilitate tracking and dispatch them to the accounts department
• Provide assistance to the Senior Procurement Officer in his day-to-day tasks
• Displaying products in an easy-to-locate manner. Ensuring proper stock documentation are in place
• Ensuring all security and safety standards of stocks and stores are observed
• Work with Program team members on procurement needs to ensure that the relevant materials from the stores are on sites when needed
• Proper stock documentation and preparing all stock analysis and reports as at when required/Quarterly
• Supporting the Senior Procurement Officer on ensuring all security and safety standards of stocks and stores are observed
• Ensure that the relevant materials from the stores are on sites when needed
• Inspect items and products for any breakages or damages. Assist stores in managing inventory controls
• Handle safely and delicately the items and products in a store
• Implement best standards in providing customer services in a store setting

Administrative Assistant / Personal Assistant to Directors at Buzeki Group of companies (2013-06 – 2019-07)

• Handling Office tasks: such as filing, generation reports and presentation
• Providing real-time scheduling support by booking appointments
• Making travel arrangement such as booking flights, visas, Hotel Reservations
• Generate reports & transcribe minutes from meetings
• Writing supplies cheques & preparing bank RTGs for suppliers payments
• Maintaining petty cash for staffs
• Oversee insurance payment and renew policies & collect overdue payment from insurance companies
• Organizing and attending meetings and ensuring the Directors are well prepared for meetings
• Typing memos reports & letters
• Provide Administrative support for the company such as answering telephone calls, assisting visitors & resolving a range of administrative problems & inquiries

Customer Care Specialist / Personal Assistant at Buzeki logistics

Highlighted project demonstrating administrative and cost management achievements.

• In this role I was responsible for purchase of stationers
• I reduce purchasing supply cost from 65% to 15%
• I reorganized office systems by employing novel data Management Filing Management & filing directives
• Decreased paper wastage by 30% by introducing "scan save" method for filling old receipts
• Introducing a system in what s up that automatically alerted each executive of impending work schedules and appointments
• I Increased office correspondence efficiency by 60% by creating letter formats to be used as a basis correspondence for all types of situations

Data Clerk at Allied Wharfage Ltd (2009-01 – 2013-04)

• Prepare and file import and export shipping paperwork
• Obtain delivery orders, release forms, and customs entry passes
• Raise consignment notes and issue serialized delivery notes
• Process gate passes for trucks exiting the workshop
• Inspect cargo and check seal integrity before transport
• Coordinate truck entry and exit schedules
• Document any cargo damage and report operational issues
• Resolve local verification or clearance delays at container freight stations
• Provide management and clients with daily shipment status reports

Secretary at Pan African Syndicate Ltd (2007-07 – 2008-06)

• Typing of memos, letters and reports
• Receiving and sending emails to foreign tea buyers
• Preparing V.A.T,N.S.S.F,& P.AY.E returns
• Writing cheques to suppliers
• Managing office incoming/outgoing calls and other secretarial duties
• Stock inventory & stock taking
• Preparing tea entries
• Maintaining petty cash for casuals

Administrative Assistant at Patana Institute (2005-01 – 2007-07)

• Managing incoming/outgoing calls and other secretarial duties such as filing, typing letters
• Preparing minutes during meetings
• Checking and sending emails
• Filing forms using a typewriter(manual/electrical)
• Maintaining petty cash for staffs
• Teaching secretarial classes (shorthand& Business English)

Intern at Attorney General chambers (2003-01 – 2003-04)

• Typing legal & non legal documents
• Paralegal/clerical work such as filing court documents, file maintenance, opening and indexing case files as per client's indentification codes
• Maintaining front office desk by receiving and directing incoming phones calls and faxes & visitors to the office

Diploma in Secretarial Studies – Technical University of Mombasa (TUM) (2002-01 – 2004-11)

Single & Group Certificates in Shorthand, Business English, Commerce, Office Practice – Kenya National Examination Council (KNEC)