Vivian Barasa

Dedicated and detailed-oriented housekeeping supervisor with experience in supervising cleaning operations, maintaining high hygiene standards, and coordinating housekeeping staffs in hotels environments. Skilled in room inspections, inventory management, staff supervision, and ensuring excellent guest satisfaction. Strong leadership, communication, and organizational abilities.

Housekeeping Supervisor - Swiss-belinn Nairobi - Nairobi, Kenya

(2018-06)

• Supervised housekeeping staffs and assigned daily duties.
• Inspect guest rooms and public areas to ensure cleanliness standards are maintained.
• Coordinate Laundry operations and monitor linen usage.
• Train new housekeeping staffs on cleaning procedures and safety measures.
• Report maintenance issues such as damaged equipment or burned bulbs.
• Ensure Cleaning supplies are adequately stocked.
• Handle guest requests and complaints professionally.
• Prepare daily housekeeping reports for management.
• Maintained excellent teamwork within the housekeeping department.
• Improved room inspection efficiency and cleanliness standards.
• Assisted in reducing guest complaints through proper supervision.

Housekeeper - Parklands Shade hotel

(2015-02 - 2017-10)

Diploma - Hospitality and Tourism Management - Nairobi Institute Of Business Studies (2012 - 2014)

Certificate - Computer Operations - Northwood College of Business and Computing (2011-01 - 2011-04)

Kenya Certificate of Secondary Education - Eluuya Girls High School (2006 - 2009)

Kenya Certificate of Primary Education - Laikipia Air Base Primary School (1998 - 2005)