Volah Kipkokei

Result oriented, team player, self-driven professional with high integrity. Seeking to deliver skills and knowledge in an environment where I can work as an individual or as part of a team.

Casual - Front Office (Customer Service) at AFRICA FLIGHT SERVICES (JKIA) (2024-08 – Present)

Customer Service Agent (Imports Reception) / Documentation Office Cargo Operations Department at AFRICA FLIGHT SERVICES (JKIA) (2023-09 – 2024-07)

Internship in cargo operations department

Attachment - Customer Service at POSTAL CORPORATION OF KENYA (2023-06 – 2023-09)

• Customer service desk
• EMS billing section
• Document dispatch data capture section
• Loose dispatch data capture section
• International Inbound Cage
• Customs Section

Customer Service Agent (Passenger Handling Department) at TRADE WINDS AVIATION SERVICES (JKIA) (2020-02 – 2020-03)

Internship in passenger handling department

Certificate in IATA Dangerous Goods Regulations (DGR) Initial Category 3 – EAST AFRICAN SCHOOL OF AVIATION (2022-05 – 2022-11)

Diploma in IATA Cargo Introductory Course – EAST AFRICAN SCHOOL OF AVIATION (2018-03 – 2018-09)

Certificate in Computer Studies – INSTITUTE OF ADVANCED TECHNOLOGY (2018-02 – 2018-02)

Kenya Certificate of Secondary Education – WHEATFIELDS GIRLS HIGHSCHOOL (2013 – 2016)

Kenya Certificate of Primary Education – BISHOP MUGE PRIMARY SCHOOL (2005 – 2012)