Wilson Timbwa

INFORMATION COMMUNICATION TECHNOLOGIST

Talent

NakuruMember since July 7, 2023

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About

I am a competent and skilled ICT specialist with good all-round supervisory and technical expertise. Very capable with proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company.

Extensive practical knowledge of computer systems maintenance, data management,

software and hardware testing, network support, technical support, computer and printer troubleshooting.

Experience

ICT & Systems Manager

Key Requirements & Responsibilities

Manage a team of 3 ICT technicians

Manage the 4 branches of Mediheal Hospital Nakuru

Foresee the launching, training and change over process of the new web based HMIS

Configuration and setup of systems for the users

Provisions and management of systems accounts and the review of such accounts

Deprovision accounts for people leaving Mediheal Hospital Nakuru in conjunction with Human Resource (HR)

Monitoring of systems as outlined in the System Monitoring policies

Provide systems support for the users

Support various systems used by the hospital including but not limited to

Office 365, HMIS, NAS and EsyaFinance.

Procure IT equipment and maintain inventory of same

Managing user accounts

Managing and troubleshooting internal network

Monitoring various processes and reporting status

Manage the hospital closed-circuit television security system

Manage the attendance system

Manage and maintain the daily database backups

Submitting daily reports to Vice President Operations (Nakuru) and to ICT

Group Head

Maintain hospital printers and help solve printing related problems

Understanding of ethical business practices, sensitivity to confidential matters, and behaving in a manner that aligns with Mediheal s organizational values.

Follow guidance set out by hospital security policies and standards