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Winfred Mueni

Winfred Mueni

Customer Service / Marketing Executive

Talent
MachakosMember since November 10, 2022
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About

I am a purpose driven and result oriented professional seeking to achieve the optimal height in my career having acquired a background in marketing, office administration, and customer relations. I am focused on defining and analyzing customer requests to resolve issues accurately and in a timely manner in order to win customer loyalty. Some of the roles I have handled include; ensuring customer satisfaction by meeting customer needs in a courteous and timely manner, tracking, following-up and resolving customer’s outstanding issues in a timely fashion; among other roles.

I am currently looking to secure a position that will equip me with experience and the expertise to further explore the skills I have acquired over the years with a view to contribute to the future growth of the organization in marketing.

Experience

I have over 10 years of experience in customer service and marketing

Education

I have a degree in Business Administration specializing in marketing, a single-subject diploma in customer service, and a certificate in sales & selling and public relations. On going diploma in Insurance

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