Winnie Mueni

Highly motivated ICT Professional, Data Entry Specialist, and Educator with over two years of experience in technical training, web design, data management, customer engagement, and sales. Proven ability to deliver quality training, manage databases with high accuracy, and support organizational growth through effective communication and digital solutions. Skilled in transforming technical concepts into practical learning experiences while maintaining strong administrative and customer service standards.

ICT Instructor & Sales Representative - Infotech College - Nairobi

(2023-07 - 2025-01)

• Delivered ICT training programs that improved student pass rates by over 85%.
• Developed and updated course materials for Web Design and Data Entry programs.
• Managed departmental communications and handled high-volume email correspondence efficiently.
• Maintained student records and databases with exceptional accuracy.
• Promoted college courses and ICT certification programs, contributing to increased student enrollment.
• Provided academic guidance and technical support to students, enhancing learning outcomes.

Data Entry & Web Design Specialist (Freelance) - Self-Employed - Nairobi

(2025-02)

• Designed and maintained responsive websites for small and medium-sized businesses.
• Managed large-scale data entry projects while ensuring quality control and data integrity.
• Supported clients with email marketing and digital communication strategies.
• Delivered projects within deadlines while maintaining high client satisfaction.
• Provided website maintenance, content updates, and technical support services.

Diploma - Information and Communication Technology (ICT) - Nairobi Training Institute (2025)