Wish Wafula
Business Development | Client Support
Talent
EldoretMember since June 10, 2026
Supplier supportClient supportKPI reportingProblem-solvingBusiness development
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Supplier supportClient supportKPI reportingProblem-solvingBusiness development
About
With over 10 years of comprehensive experience in support, supplier and client support, complemented by a Bachelor's degree in Hospitality, confident in ability to drive outstanding support operations and contribute meaningfully to teams.
Background in hospitality equipped with strong interpersonal and problem-solving skills, effectively applied in product and client support environments.
Experience in business development enables fostering collaborative partnerships and identifying opportunities to align customer needs with company solutions.
Experience
Supplier Support Manager - Assent Inc.
- Improved departmental KPI reporting accuracy and actionable insights by 25%
- Enabled team to make data-driven decisions that streamlined workflows
- Significantly reduced resolution times
- Analyzed complex data and developed strategic processes
- Enhanced overall support efficiency and customer satisfaction
Education
Bachelor's degree - Hospitality
Skills
Business DevelopmentClient Support
