Yvonne Ndege

Barista and Waitress

Talent

Nairobi CountyMember since June 6, 2026

Coffee preparation and presentationCustomer service excellenceFood and beverage servicePoint of Sale (POS) operationsCash handling and payment processingTable setting and etiquetteCommunication and interpersonal skillsTeamwork and collaboration

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Coffee preparation and presentationCustomer service excellenceFood and beverage servicePoint of Sale (POS) operationsCash handling and payment processing

About

Dedicated and customer-focused Barista and Waitress with passion in the hospitality industry. Skilled in preparing quality coffee beverages, taking customer orders, serving food and drinks, handling payments, and maintaining high standards of cleanliness and customer service. A reliable team player with excellent communication skills and the ability to work efficiently in fast-paced environments.

Experience

Waitress/Barista at Fairview Hotel Nairobi (2026 – Present)

Prepared and served a variety of coffee beverages, teas, and other drinks according to customer preferences.
Welcomed guests and provided exceptional customer service.
Took food and beverage orders accurately and ensured timely delivery.
Maintained cleanliness and organization of the dining and beverage preparation areas.
Processed customer payments and balanced cash transactions.
Assisted in stock management and replenishment of supplies.
Worked closely with kitchen and service staff to ensure customer satisfaction.
Handled customer inquiries and resolved complaints professionally.

Waitress/Barista at BIHC Coffee House (2026 – Present)

Prepared and served a variety of coffee beverages, teas, and other drinks according to customer preferences.
Order Taking
Stock Taking
Station Management
Basic Bean roasting and packaging