Operation Manager - 글로벌 교정회사

Operation Manager - 글로벌 교정회사

모집분야

Operation Manager(1명)

📋 주요업무

• The Operation Manager is responsible for leading and optimizing branch operations to ensure customer satisfaction, operational excellence, profitability, and sustainable business growth. The role oversees laboratory operations, logistics, customer service, quality, productivity improvement, and resource management while ensuring compliance with company policies, quality standards, and safety requirements.
• Operational Leadership
• Manage and develop all operational functions within the branch, including laboratory operations, logistics and technical support.
• Ensure efficient utilization of manpower, equipment, and resources to maximize productivity and profitability.
• Monitor operational performance through KPIs and implement corrective actions where necessary.
• Drive operational excellence initiatives to improve turnaround time, customer satisfaction, quality, and cost efficiency.
• Establish and maintain standardized operating procedures across all operational activities.
• Productivity & Continuous Improvement
• Develop and implement initiatives to improve laboratory productivity and operational efficiency.
• Lead automation and digitalization projects to streamline operational processes.
• Identify and eliminate operational bottlenecks through Lean and continuous improvement methodologies.
• Optimize workflow planning and resource allocation to achieve service level targets.
• Financial & Cost Management
• Support the Branch Manager in achieving budget, profitability, and EBITDA targets.- Monitor and control operational expenses, subcontracting costs, logistics costs, and other overhead expenditures.
• Develop action plans to improve operational margins and cost competitiveness.
• Participate in annual budget planning and forecasting activities.
• Quality & Compliance Management
• Ensure compliance with ISO/IEC 17025 requirements and applicable regulatory standards.
• Maintain high standards of quality, accuracy, and technical compliance in all operational activities.
• Lead corrective and preventive actions related to quality issues, customer complaints, and audit findings.
• Support internal and external audits and ensure timely closure of audit findings.
• Customer Satisfaction
• Ensure delivery commitments and turnaround time targets are consistently achieved.
• Proactively address customer issues and implement corrective actions to improve customer experience.
• Partner with Sales and Customer Service teams to strengthen customer relationships and support business growth.
• Monitor customer satisfaction indicators and implement improvement plans.
• People Management & Talent Development
• Lead, coach, and develop operational teams to build a high-performance culture.- Establish clear objectives and performance expectations for all team members.
• Conduct regular performance reviews and create development plans.
• Foster employee engagement, accountability, teamwork, and continuous learning.
• Ensure workforce planning a

📋 자격요건

• 경력 10년 이상
• 대학교졸업(4년)이상
• Bachelor's degree in Engineering, Science, Business Administration, or related field.
• Minimum 8-10 years of operational management experience in industrial services, calibration, testing, manufacturing, or technical service organizations.
• Proven experience managing teams and operational budgets.
• Strong understanding of quality management systems (ISO/IEC 17025 preferred).
• Experience driving productivity improvement and process optimization initiatives.
• Strong financial and business acumen.
• Fluent communication skills in Korean and English.
• 본 포지션은 공장장 같은 업무로서 회사 내부에서 교정실, I/O 등 조직 관리 (TAT, OTD등 관리), 인원 관리 등

📋 우대사항

• 보유역량: 영어능통자, 해당직무 근무경험

🏠 근무조건

• 고용형태 : 정규직
• 급여 : 면접 후 결정
• 근무지 : 부산 강서구 화전산단5로 106

🎁 복지 및 혜택

🚀 채용절차

• 접수기간 : 2026-11-09 13시 ~ 채용시
• 제출서류 : 사람인 온라인 이력서
• 접수방법 : 사람인 입사지원
• 전형절차 : 서류전형 → 1차면접 → 최종합격

🛎️ 유의사항

• 입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다.
• 모집분야별로 마감일이 상이할 수 있으니 유의하시길 바랍니다.