Technical Support Engineer (Field Engineer)

Technical Support Engineer

(Field Engineer)

모집분야

Technical Support Engineer

CLONIX, founded in 2004, is a specialized software company that develops proprietary backup, security, and data erasure solutions. Based on its in-house disk imaging technology, CLONIX develops and supplies a broad range of solutions, including WinClon, a system backup and recovery solution; DiskClon, a hard drive duplication and erasure solution; as well as digital forensics and permanent data erasure solutions.

CLONIX has earned recognition for its technological expertise by providing solutions to major domestic and international enterprises and global storage device manufacturers. With a strong focus on user-friendly product design, the company delivers integrated solutions covering the entire lifecycle, from system implementation to maintenance, that can be easily used even by non-technical users.

Building on more than 20 years of accumulated technical expertise and business experience, CLONIX is currently expanding into the development of solutions and kiosks designed specifically for integrated casino resorts. We are looking for a Technical Support Engineer to join us in creating and delivering new services.

📋 Key Responsibilities

ㆍProvide technical support for kiosks and other company hardware/equipment, including newly launched and existing products

ㆍRespond to on-site incidents and technical issues

ㆍSupport integration issues between hardware and software

ㆍSupport on-site installation, maintenance, and operations

📋 Requirements

ㆍ3 years of experience in technical support, field engineering, or maintenance

ㆍUnderstanding of hardware/software integrated environments

ㆍExperience operating and troubleshooting Windows-based systems

ㆍBasic knowledge of networking/IP, Serial, and USB devices

ㆍNo restrictions on overseas business travel

ㆍBusiness-level English communication skills

📋 Preferred Qualifications

(If you meet any of the following, we encourage you to apply!)

ㆍMaintenance experience with kiosks, POS, ATM, or industrial equipment

ㆍExperience integrating hardware or external devices

ㆍExperience in remote support or customer-facing technical support

ㆍExperience with Windows Embedded or service environments

ㆍExperience using issue tracking systems such as Jira

ㆍBasic Korean communication skills are a plus

📋 Visa Requirement

ㆍPlease note: We are unable to provide visa sponsorship for this position. Applicants must already hold a valid visa that permits employment in Korea (e.g., F-2, F-4, F-5, F-6, D-10, etc.).

🏠 Working Conditions

• Employment Type :Permanent Position (3-month probationary period)
• Salary: To be determined after the interview
• Work Location: 91, LS-ro 116beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea
• 근무일수/시간 :

🚀 Recruitment Process

• Application Period: 2026-11-06 15시 ~ 2026-12-06 24시
• Required Documents: Saramin online resume
• How to Apply: Apply through Saramin
• Selection Process: Document Screening → Technical Interview → Executive Interview → Final Offer

🛎️ Notice

• If any false information is found in the application documents, the offer may be withdrawn even after the hiring decision has been made.