IP Legal Administrative Assistant, 03/18/2019 – 09/30/2021
- Improve administrative processes for more efficient workflow:
- Request addition of templates to Inprotech with visual samples for clarity
- Manage legal documentation and correspondence in strict confidence
- Assist with overflow to redistribute capacity
- Prepare and forward correspondence to clients and foreign associates
- Review and take action on daily diaries, including making updates, coordinating with the Canadian Intellectual Property Office, pulling the files and delivering them to the responsible professionals, as applicable.
- Manage patent files, monitor deadlines and due dates, prepare formal documents, and file patent applications
- General administrative duties including creation of outgoing correspondence, entering billable time, preparation of invoices
Legal Assistant, 10/2017
– 10/2018
Ahmad-Yousuf & Associates – 200 Elgin St. Ottawa
- Liaise between the legal professionals, court, and clients
- Improved upon administrative processes for more efficient workflow:
- Reorganized all files to Law Society Standard
- Revamped network system (old PC network to iCloud)
- Fixed website that had been down for months
- Designed new business cards
- Assist with Real Estate deals (transfers/purchases/sales/refinances) and Family Law files
- Draft documents and letters, work under pressure while meeting deadlines
- Manage legal documentation and correspondence in strict confidence
- Plan meetings, organize agendas of lawyers, screen and redirect correspondence, mail, and telephone inquiries
Cashier, 01/2017 – 10/2017
Sport Chek - 50 Rideau St. Ottawa
- Handled all customer transactions and balanced drawers
PM Merchandise/Cashier, 06/2014 - 04/2017 (CSRP Program – between breaks during school and for summers)
Costco Wholesale - 3180 Laird Rd. Mississauga
- Stocked and replenished merchandise according to store merchandising layouts
- Handled all customer transactions and balanced drawers
Residence Fellow, 08/2015 - 04/2016
Carleton University - 1125 Colonel By Dr. Ottawa
- Completed administrative duties as assigned by the Department of Housing and Residence Life Services
- Effectively responded to crisis situations
- Documented violations of Residence Community Standards
Residence Peer Conduct Board, 09/2014 - 04/2015
Carleton University - 1125 Colonel By Dr. Ottawa
- Responsible for regulating Residence Contract
- Dedicated to improve student conduct on residence
- Laid out education sanctions to members of residence who did not follow the contract
Storefront Team Member, 03/2012 - 08/2013
Tim Horton’s - 2165 Royal Windsor Dr. Mississauga
- Ensured superior customer experience by addressing customer concerns and resolving problems on the spot
- Built long-term customer relationships and advised customers on purchases and promotions