Ali Abdelhalem

Results-driven retail professional with 10 years of experience progressing from Sales Associate to Team Leader and Cashier. Demonstrates strong leadership, team coordination, and customer engagement skills. Known for motivating teams, improving sales performance, and ensuring smooth daily operations. Dedicated to delivering outstanding service while maintaining accuracy and efficiency in fast-paced environments.

Sales Associate-Cashier at Primark (2025-09 – Present)

• Grand opening First Primark store in the Gulf countries Kuwait.
• Handle the queues during the peak hours and providing the customers with their needs.
• Upselling and cross selling increase the UPT and achieve the target.
• Train and guide the new Primark staff cash handling, customer service.
• Applying Primark mission and values.

Sales Associate at Debenhams (2022-08 – 2025-08)

• Assisted customers with product selection, styling advice, and sizing.
• Achieved personal sales targets and contributed to overall store performance.
• Maintained organized and visually appealing displays in line with DeFacto's brand standards.
• Handled cash and POS transactions accurately and efficiently.
• Supported inventory management, restocking, and cleanliness of the store.
• Supported inventory checks and replenishment activities.
• Maintained store cleanliness, stock levels, and visual displays according to brand standards.

Sales Associate at Max Fashion Landmark (2021 – 2022)

• Assisted customers with product selection, sizes, and styling.
• Met and exceeded daily sales targets through upselling and cross-selling.
• Maintained store cleanliness, stock levels, and visual displays according to brand standards.
• Handled POS transactions, returns, and exchanges with accuracy and professionalism.
• Supported inventory checks and replenishment activities.
• Consistently ranked among the top 5 sales performers in the store.
• Played a key role in the successful launch of seasonal sales campaigns.
• Recognized by store management for outstanding customer service and teamwork.

Sales Associate at DeFacto (2018 – 2021)

• Assisted customers with product selection, styling advice, and sizing.
• Achieved personal sales targets and contributed to overall store performance.
• Maintained organized and visually appealing displays in line with DeFacto's brand standards.
• Handled cash and POS transactions accurately and efficiently.
• Supported inventory management, restocking, and cleanliness of the store.
• Awarded 'Employee of the Month' for consistently high sales performance and excellent customer feedback.
• Contributed to the store's 10% year-over-year sales increase during peak season.
• Successfully supported new store openings through training and setup assistance.

Sales Associate, Acting Supervisor, Visual Merchandiser at Max Fashion Landmark (2014 – 2018)

Handled daily operations, customer service, sales, and merchandising across multiple international brands including Quiksilver, GEOX Breathe, Reebok, Adidas, Vans, Timberland, RA Sport, Levi's, Rockport, and Red Tag.

• Delivered excellent customer service and consistently exceeded sales targets across fashion and sportswear categories.
• Acted as floor supervisor, managing team schedules, staff training, and store operations in the absence of senior management.
• Executed visual merchandising strategies aligned with brand standards to boost foot traffic and product visibility.
• Supported new store openings and seasonal campaigns, ensuring high store readiness and brand presentation.
• Maintained accurate stock levels, performed inventory checks, and assisted in loss prevention initiatives.
• Promoted to Acting Supervisor within 12 months based on leadership performance.
• Increased store visual appeal, leading to a 15% boost in foot traffic during a seasonal campaign.
• Recognized by management for exceptional customer service and commitment to store excellence.

High School – Al-Azhar University (2006 – 2010)