Prashant Lohar

To work in a progressive and growing organization where my skills are realized and my knowledge is enhanced for my personal development as well as for the benefit for the organization

SR. Sales Associate - Ali Abdul Wahab Al Mutawa Company (Brand Intersport) - Kuwait

(2021-08)

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services and policies. Complaint handling is a critical part of this position.

Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy. Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
• Operating cash registers, managing financial transactions, and balancing drawers
• Achieving established goals
• Directing customers to merchandise within the store
• Increasing in store sales
• Superior product knowledge
• Maintaining an orderly appearance throughout the sales floor
• Introducing promotions and opportunities to customers
• Cross-selling products to increase purchase amounts
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department's sales goals on a monthly, quarterly and yearly basis
• Go the extra mile to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchase
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers

Senior Sale Associate - MH Alshaya Co Kuwait (Brand Foot Locker) - Kuwait

(2015-12 - 2021-08)

Sale Associate - Land Mark Max Fashion Retail

(2012 - 2013)

Department Head - Land Mark Max Fashion Retail

(2013 - 2014)

Visual Merchandiser - Land Mark Max Fashion Retail

(2014 - 2015)

Sr: Sales Associate - Naser Sports Company Kuwait - Kuwait

(2010 - 2011)

Data Entry Operator - Al Oula Steel Manufacturing Company Kuwait - Kuwait

(2009 - 2010)

Higher Secondary - Rajasthan Board Ajmer India (2006)

Bachelor of Arts (BA) - Rajasthan Board Ajmer India (2008)