Ebrahem Saber

IT graduate with a solid academic foundation in Information Technology and hands-on experience in hardware/software troubleshooting, system installation, and networking fundamentals. Fast learner with strong problem-solving skills and a customer-focused mindset, seeking to grow within a technical support or network support role.

System Installation & Configuration

• Installed and configured Windows 10/11 systems from scratch on multiple machines.
• Set up user accounts, drivers, and essential software for end-user environments.
• Performed basic hardware upgrades and component replacements.

Network Setup & Troubleshooting

• Configured basic LAN networks and practiced DHCP/DNS setup in lab environments.
• Diagnosed and resolved common connectivity issues (IP conflicts, DNS errors).
• Studied networking fundamentals through coursework, reinforced with routing & switching concepts.

Bachelor of Computers and Information in Information Technology – Sina University