Mass Tuan Azeez Jayah

Hospitality and retail professional with extensive experience in restaurant, café and retail operations in Kuwait. Experienced include team leadership, customer service, specialty coffee knowledge & practically experience, inventory management, daily operational activities, staff training and operational excellence. Passionate about delivering exceptional customer experiences while improving operational performance and developing high performing teams

Skills & Experiences - Manage and develop coffee concept, Maintain brand standards and quality, Handled day to day concept operations, Team management, Inventory management, Staff Training and motivation, Improving customer experience, Strategic plans and skills to develope sales revenue growth and increase profitability, Seasonally creat innovative recipes, Menu development and plans, Scheduling (As per the operational requirements), Quick problems solving, Follow Staff pocket coaching programme, workshops and Outdoor events & private catering experiences

High School Graduated, Successfully completed Professional Barista Certified Course @ AJ Roastery and Advance Professional Barista Certified Course @ 48EAST.