Matio Moheb

Experienced District Manager with a proven track of record in leading and developing high-performing teams in the Starbucks brand. Skilled in driving sales, improving operational efficiency, and exceeding set targets.

District Manager at Alshaya Group (2022-09 – Present)

• Led team of store managers to exceed sales goals, resulting in increased revenue.
• Developed and implemented district-wide training programs to improve employee performance.
• Store opening, opened more than 15 stores in the past 2 years.
• Monitor the stores KPI
• Budgeting.
• Monitor and analyze the stores KFR.
• follow up with the staff training and development.
• conduct different kinds of store visits.
• Ensure that all the stores meeting the brand standard

Store Manager Starbucks at Alshaya Group (2013-07 – 2022-09)

• Responsible for the overall daily operations of the shop, ensuring efficiency and profitability.
• Developing store strategies to raise customers' pool, expand store traffic and optimize profitability.
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.
• Ensuring high levels of customers satisfaction through excellent service.
• Accomplishing the weekly schedule to ensure that the store has enough staff on the floor according to their experience, Gender

Assistant Store Manager at Alshaya Group

• Led team to exceed sales targets by implementing effective sales strategies and incentives.
• Managed inventory levels and merchandising to ensure optimal stock levels and presentation.
• Train and mentor staff on customer service, product knowledge, and store policies.

Shift Supervisor Starbucks at Alshaya Group

• Led team of 10+ employees to ensure smooth operations and customer satisfaction.
• Trained new hires on company policies, procedures, and best practices for success.
• Developed and implemented strategies to improve efficiency and productivity in daily operations.
• Proficient in making various espresso beverages using high-quality ingredients and equipment.
• Demonstrated exceptional customer service skills by providing personalized recommendations and resolving issues.
• Utilized efficient multitasking abilities to handle high volume orders and maintain a clean workspace.

Barista Starbucks at Alshaya Group

• Proficient in making various espresso beverages using high-quality ingredients and equipment.
• Demonstrated exceptional customer service skills by providing personalized recommendations and resolving issues.
• Utilized efficient multitasking abilities to handle high volume orders and maintain a clean workspace.

Bachelor Degree in Tourism – High Institute for Tourism and hotels (1995-09 – 1999-05)