Nisreen Sanwari

To take the role of Reservations Executive/ Supervisor where I can contribute and maximize my expertise and potential in Reservations Department and to the hotel industry.

3 years of experience in Hotel Room Reservations, Front Office Operations and Guest

Services with background in Hotel Management.

• Adapt in qualifying potential team members by handling areas and probing specific set of skills required.
• Proven experience in handling diverse team with large exposure in multi-cultural working environment
• Ability to work in multinational cultures & varied guest behavior with skills in interacting with guests from different nationalities, meeting their requirements through efficient guest handling & planning according to feedbacks.
• Competent in establishing a performance-driven culture that ensures accountability and personal ownership, training team members, developing service standards & operational policies for business excellence.
• Ensuring that while providing memorable stay of the guests, hotel costs and effective revenue yield is not suffered.
• Increasing revenue with profitable & low-cost operations with major focus on selling rooms and other hotel services without compromising guest's experience.

Narsee Monjee Institute of Management Studies

• Diploma in Human Resources Management

Institute of Hotel Management and Catering Technology

• Bachelor of Hospitality & Hotel Administration

Indian Learners Own Academy

• Commerce