3 years of experience in Hotel Room Reservations, Front Office Operations and Guest
Services with background in Hotel Management.
- Adapt in qualifying potential team members by handling areas and probing specific set of skills required.
- Proven experience in handling diverse team with large exposure in multi-cultural working environment
- Ability to work in multinational cultures & varied guest behavior with skills in interacting with guests from different nationalities, meeting their requirements through efficient guest handling & planning according to feedbacks.
- Competent in establishing a performance-driven culture that ensures accountability and personal ownership, training team members, developing service standards & operational policies for business excellence.
- Ensuring that while providing memorable stay of the guests, hotel costs and effective revenue yield is not suffered.
- Increasing revenue with profitable & low-cost operations with major focus on selling rooms and other hotel services without compromising guest's experience.
