Usam Ubaith

Results-driven Warehouse & Logistics Coordinator with over 8 years of experience in warehouse operations, logistics, e-commerce fulfilment, inventory management, transportation, and 2PL/3PL operations. Skilled in team leadership, manpower planning, KPI management, inventory control, order fulfilment, dispatch operations, cost optimization, and process improvement. Experienced in managing high-volume operations and cross-functional teams while maintaining service levels and operational efficiency.

Proficient in WMS, Oracle ERP, Power BI, OBI, Advanced Excel, Power Query, and Power Pivot. Strong problem-solving and analytical skills with a proven ability to optimize resources, improve productivity, and drive continuous operational improvement.

Coordinator - Warehouse & Logistics Operations at Kuwait Drilling Fluids & Oil Services Company (KDF) (2026-03 – Present)

• Improved On-Time Delivery (OTD) from 92% to 98% through effective route planning and driver coordination.
• Achieved 99.5% inventory accuracy by implementing regular cycle counts and effective inventory control procedures.
• Managed daily dispatch operations for 20+ drivers and vehicles, ensuring timely delivery of materials and equipment.
• Reduced loading and dispatch turnaround time by 20%, improving overall operational efficiency.
• Implemented GPS tracking and live fleet monitoring, improving fleet visibility and reducing delivery delays by 15%.
• Increased warehouse productivity by 11% while maintaining 99% operational accuracy.
• Rise & Led team development and continuous improvement initiatives by implementing R&R, 5S, Kaizen, Gemba Walks, and safety awareness practices to improve accountability, workplace organization, operational efficiency, and safety compliance.

Warehouse Coordinator at Landmark Group of Companies (2022-03 – 2026-02)

• Supervised end-to-end warehouse operations across 2PL/3PL logistics, ensuring smooth coordination across warehouse and distribution activities.
• Led and managed 60+ staff across Picking, Putaway, VAS, and E-commerce fulfilment operations, optimizing manpower according to workload and business requirements.
• Planned and successfully managed 2.4M units during Ramadan 2024 peak operations, ensuring operational continuity during high-volume periods.
• Achieved 100% DTS compliance by ensuring containers were received within 24 hours of arrival, strengthening receiving discipline and warehouse flow.
• Reduced SKU spread from 1.8 to 1.2, improving storage utilization, inventory placement, and warehouse space efficiency.
• Developed and published daily and monthly KPI reports covering SLA, throughput, productivity, VAS, and safety, providing management with clear operational visibility.

Warehouse & Logistics Executive at Prime GB Logistics (2017-10 – 2021-12)

• Managed end-to-end warehouse operations for 500+ SKUs, maintaining high inventory accuracy and efficient stock control.
• Coordinated 80–150 deliveries per day, ensuring timely dispatch and smooth delivery operations.
• Achieved 99% inventory accuracy and 98%+ on-time delivery performance through effective inventory and delivery coordination.
• Reduced delivery delays by 20% and improved operational productivity by 18% through process and workflow improvements.
• Supervised 15–20 warehouse staff and drivers, coordinating daily activities to meet operational requirements.
• Processed 300–500 order lines daily using ERP/WMS, maintaining real-time inventory updates and supporting accurate order fulfilment.

Master of Business Administration in Logistics & Supply Chain Management – IIC University of Technology

Bachelor of Business Administration in Accounting – Lincoln University

International Higher Diploma in Accountancy – Institute of Financial Accounts