Bahaa Laden

Business Accounting graduate with a strong academic foundation in accounting and three years of professional experience in sales and customer service. Experienced in communicating with customers, understanding their needs, handling daily sales activities, resolving customer issues, and working responsibly in a fast-paced environment. Combines accounting knowledge with practical business experience, strong communication skills, attention to detail, and a customer-focused approach.

Eager to join a professional organization where I can develop my accounting career, gain practical experience, and contribute to the success of the company.

Sales & Customer Service (Present)

3 Years of Professional Experience

• Managed daily interactions with customers in a professional and respectful manner.
• Assisted customers in identifying products and services that matched their needs.
• Communicated product and service information clearly and accurately.
• Supported daily sales activities and contributed to smooth business operations.
• Handled customer questions, requests, and complaints while maintaining a professional attitude.
• Built positive relationships with customers through effective communication and reliable service.
• Applied problem-solving skills to address customer concerns and find appropriate solutions.
• Developed negotiation and persuasion skills through direct customer interaction.
• Worked effectively under pressure and maintained productivity during busy periods.
• Cooperated with colleagues to complete daily responsibilities and achieve business objectives.
• Maintained attention to detail when dealing with customer requests and sales-related activities.
• Developed a strong understanding of customer needs, business operations, and professional workplace communication.

Bachelor's Degree in Business Accounting – Lebanese International University (LIU)