Khalil Akouch

Healthcare and laboratory professional with 6+years of experience across hospital laboratories, molecular diagnostics, stem cell services, and clinical operations. Experienced in laboratory workflow coordination, quality compliance, diagnostic testing, team coordination and technical product support. Currently pursuing an MBA in General Business combining scientific expertise with healthcare operations, laboratory & product management and supervising, clinical service coordination and sales.

Assistant Manager / Acting manager / Part-time - Victor Keyrouz Hairdresser Salon - Antelias, Lebanon

(2026-02)

• Support daily operations, staff supervision, scheduling, and customer-service management.
• Assume managerial responsibilities when required, overseeing daily workflow and resolving operational issues.
• Coordinate staff activities and ensure efficient allocation of tasks and responsibilities.
• Manage customer inquiries, complaints, appointments, and service-related concerns.
• Support administrative activities and communication between staff and management.
• Maintain service-quality, professionalism, and operational standards.

Laboratory Technologist - Saint Joseph Hospital - Dora, Lebanon

(2021-03)

• Perform diagnostic testing in hematology, biochemistry, immunology, serology, and bacteriology- microbiology.
• Workflow coordination, team collaborations, patient relations.
• Support daily laboratory workflow coordination and sample processing.
• Maintain quality control procedures and laboratory equipment calibration.
• Contributed to healthcare quality control, quality assurance, compliance monitoring, and continuous process improvement initiatives.
• Collaborate with physicians, nurses, and administrative teams to ensure efficient patient care.
• Perform phlebotomy procedures in ICU, CCU, and inpatient units.
• Provided patient care and support through daily interaction with inpatients and outpatients.
• Verified patient information, reviewed insurance documentation, and ensured accurate laboratory test requests.
• Assisted patients throughout the testing process while maintaining confidentiality and high service standards.

Stem Cell Technologist / Cord Blood & Product Specialist - Reviva Medical Center - Bsalim, Lebanon

(2023-02 - 2025)

Part-time

• Performed stem cell collection, processing, cryopreservation, and cord blood handling.
• Conducted more than 30 apheresis procedures following strict safety and compliance standards.
• Technical product knowledge of cord blood collection kits
• Cell therapy & HSC processing
• Cryogenic storage & sample traceability
• Provided technical education and product training to healthcare professionals on cord blood collection, handling and processing procedures
• Collected and communicated customer feedback and technical requirements to support product improvement and satisfaction
• CD34+ cell quantification and viability
• Managed storage documentation, sample tracking, and quality control procedures.
• Supported workflow optimization and operational coordination.
• Ensured compliance with GLP, cGMP, and internal SOP standards.

Molecular Biologist - Serhal Hospital - Antelias, Lebanon

(2020-02 - 2021-01)

• Performed PCR and qPCR molecular diagnostic testing.
• Supported COVID-19 diagnostic laboratory workflows during high-volume periods.
• Maintained laboratory records, reporting systems, and compliance documentation.

Biology and Science Instructor - Education Centers - Jal El Dib, Lebanon

(2017-10 - 2021-06)

• Delivered biology and science instruction to students.
• Supported student mentoring and communication development.
• Taught and mentored both children and adults, adapting teaching methods to different learning needs and educational levels.
• Strengthened leadership, teamwork, and presentation skills.

Master of Business Administration (MBA) - General Business

Master of Science - Molecular and Cellular Biology - Lebanese University (2021)

Teaching Diploma - Biology Education - Lebanese University

Bachelor of Science - Biology - Lebanese University (2019)