Camille Boustany

I am a highly qualified, results-oriented manager with diversified experience in retail banking, credit facilities, microfinance, credit cards, insurance, stock market products, and project managements, with long experience in business I.T.

A natural multitasker, I have excellent time management skills with a knack for creative problem solving. My position has always required me to show strong attention to detail with a focus on employee mentorship and customer service excellence.

My decades long experience serving the banking and financial sectors have seen me oversee and coordinate all operations of a branch, in addition to building rapport with individual customers and the wider community all the while improving sales performance to achieve the financial targets of the branch.

Branch Manager (SGBL: 2000-2007 | Bank of Beirut: 2008-2022)

• Developed retail & commercial business: credit facilities (overdraft, lc, lg, loans) micro credit, insurance, credit cards, and stock market products among others
• Coached & provided counsel to team members
• Brought to fruition bank strategy objectives by growing branch revenues
• Monitored achievement, analyzed disparity & reported results
• Accompanied customers in their financial decisions
• Ensured the most satisfactory customer services through rigorous control of branch operations

Y2K Project leader (SGBL: 1998-2000)

• Managed “Y2K Project” with weekly reporting to the CEO
• Monitored achievements daily to ensure a smooth transition
• Tested the conformity of all the programmable materials

EDP & IT manager (SGBL: 1988-1998)

• Managed a team of thirty-five individuals in:
  • Network & Telecommunications (Voice & Data)
  • Systems & Hardware Support (Computers, Generators, UPS …)
  • Production (Data & Reporting)
• Negotiated contracts

Analyst – programmer (SGBL: 1983-1988)

• Developed and implemented modules & applications:
  • Branch application: front & back office (Lebanon & Cyprus)
  • Foreign-Exchange application
  • Archiving module
  • Reporting applications

Mideast Data Systems Lebanon S.A.L (1981 - 1983)

Programmer - Analyst:

• SGBL Lebanon: Migration from an IBM RPGII system to Data General COBOL system
• Industrial Development Bank – Amman: Implementation of reconciliation module

Rif Bank S.A.L (1979 – 1981)

• Programmer: responsible for the development of programs and applications

2000Finance des Marchés : ESA – Beirut, Lebanon1999MBA in Management: ESA (ESCP-EAP Paris, France)

Thesis in Total Quality Management

1998ISO9000 Computer Diploma: Bureau Veritas – Beirut, Lebanon1982Computer Diploma: Francel Academy – Beirut, Lebanon