Clara T

Motivated and detail-oriented graduate in Media and Journalism with a passion for social media and content creation. Bringing hands-on experience in journalism, customer support, and digital sales. Eager to contribute communication, editorial, and client service skills within a dynamic company.

Customer Support Agent at The Music Mastery (2024-12 – Present)

Provided in-person customer service at the Dekwaneh office.

• Resolved client inquiries and provided product-related assistance.
• Maintained customer satisfaction through professional communication.
• Dealing with clients
• Organize appoitments
• Organizing schedules
• Receiving monthly payments from clients
• Monitoring office supplies
• Coordinating with the management

News Editor at Jadidouna Website (2022-01 – 2024-12)

• Edited and published daily political and social news articles.
• Ensured clarity, accuracy, and alignment with the editorial tone.
• Worked closely with a virtual team of writers and contributors.

Sales & Lead Generation Specialist at Trifid media (2023-03 – 2024-08)

• Managed lead generation and sales follow-up remotely.
• Scheduled meetings between clients and marketing teams.
• Promoted marketing and branding services to regional and international clients.
• Assisted in closing B2B deals and client onboarding.

News Writer at MLNews (2021-09 – 2022-05)

• Wrote and edited political news articles for online publication.
• Ensured news accuracy and alignment with editorial standards.

Intern at May Chidiac Foundation (2021-08 – 2021-09)

• Participated in media training and journalism workshops.
• Assisted with digital content creation and event support.

Bachelor's Degree in Media and Journalism – Lebanese University (2023)