Faten Abou Dargham

Business Management graduate with experience in administrative support, customer service, coordination, documentation, scheduling and event logistics. Strong communicator with hands-on experience coordinating service requests, maintaining organized records, working with different stakeholders and supporting smooth day-to-day operations. Seeking to apply these transferable skills as an Education Assistant, supporting school activities, attendance and records, educational materials, logistics, and communication with students, educators and families.

Sales Service Supervisor at OBEID Center (2013-01 – 2016-12)

• Coordinated daily workflow and supported team organization to maintain consistent service delivery.
• Handled customer concerns and maintained positive relationships through clear, professional communication.
• Supported sales activities and followed up on service-related needs, contributing to customer satisfaction.

Telecommunications Support Specialist & Mobile Services Support Officer at Libancall (2017-01 – 2018-12)

• Coordinated service requests with Alfa and MTC teams, following up on requests and resolving service issues efficiently.
• Maintained organized client and service records and prepared reports to ensure accurate information and clear follow-up.
• Responded to service inquiries and communicated updates clearly to clients and internal teams.
• Used specialized systems to support mobile service activation and configuration and maintain accurate service information.

Professional Singer / Performer at Freelance (2018-01 – Present)

• Coordinate bookings, schedules, event logistics and communication with organizers, bands and other stakeholders.
• Manage multiple commitments and timelines while ensuring reliable preparation and delivery of scheduled performances.
• Build professional relationships through clear communication, negotiation and responsive follow-up.

Bachelor in Business Management – AUL (2012-01 – 2016-12)

Generation of Innovation Leaders (GIL) – The Nawaya Network in partnership with UNICEF (2018-01 – 2018-12)

Professional Development Workshops – International Consulting and Training Network (2018-01 – 2018-12)

Public Speaking Workshop – Choueifat Professionals Network (2019-01 – 2019-12)