Agnese Dambīte

Analytical and detail-oriented banking professional with over 17 years of experience in banking, payments, and financial services. Strong background in AML investigations, transaction monitoring, fraud prevention, data analysis, and compliance. Skilled in analyzing transactions, conducting due diligence, investigating suspicious activity, and assessing clients' financial behavior.

Experienced in operational processes, customer support, and compliance with AML/CTF regulations. Known for loyalty, integrity, curiosity, and a strong sense of responsibility.

Analyst - SIA DIGI Risinājumi

(2025-10 - 2025-12)

I conduct data analysis, market research, and open-source intelligence (OSINT) for both private individuals and B2B segments, evaluating company performance, reputation, risks, and collaboration potential. I identify business opportunities and potential risks, providing support for strategic decision-making. I communicate with prospective partners regarding solutions in digitalization, cybersecurity, and process automation.

I consistently ensure high accuracy, quality, and timely delivery of results while working with large volumes of information.

AML Specialist - AS SEB Bank

(2019-07 - 2025-09)

• Conducted AML and financial crime investigations, including transaction monitoring and case analysis
• Conducted analysis of suspicious activity and prepared detailed STR/SAR reports
• Performed customer due diligence (CDD/EDD)
• Executed transaction monitoring and monitored e-payments to prevent fraud and ensure compliance with internal policies and sanctions
• Prepared and managed information and documentation requests, including source of funds verification
• Contributed to data quality improvements and risk assessments
• Participated in quality assurance and control activities
• Handled ad hoc projects and developed solutions to improve AML processes and enhance overall investigation efficiency

Leasing Operations and Accounts Administration Specialist - AS SEB Bank

(2017-08 - 2019-07)

• Managed settlement and data processing activities
• Supported end-to-end monthly operational processes
• Coordinated corporate communication with internal/international stakeholders
• Processed customer accounts and financial data
• Delivered high-quality customer support and resolved issues efficiently

Data Processing and Payment Card Specialist / Contact Center Operator - SIA First Data Latvia

(2008-06 - 2017-07)

• Supported merchant acquiring operations
• Performed data processing and analysis
• Worked with POS systems and transaction-related data
• Supported payment card and e-payment operations
• Managed settlement and electronic payment processing
• Supported daily and monthly end-to-end operational processes
• Provided customer support for e-commerce and ATM-related issues, blocking bank cards
• Monitored and researched card transactions for potential fraud
• Monitored VISA / MasterCard card authorization system
• Handled customer inquiries and problem resolution

Latvian Banking Certificate - The Association of Latvian Commercial Banks (2010-09 - 2011-11)

Bachelor's Degree - Natural Sciences - University of Latvia (2005-01 - 2009-01)