Noha Elhaj

Results-driven Healthcare Administrative Coordinator with over 5 years of experience in medical insurance approvals, patient coordination, healthcare administration, and operational support within medical centers and clinics. Experienced in handling insurance claims, coordinating with insurance companies, organizing patient appointments, and maintaining medical documentation with accuracy and confidentiality.

Operations Coordinator & Insurance Approval Officer - Libyan Swiss Medical Center - Tripoli, Libya

(2018-01 - 2022-12)

• Coordinated medical insurance approvals and claims processing for insured patients.
• Communicated directly with insurance companies regarding approvals and patient services.
• Managed patient appointments, reservations, and healthcare coordination processes.
• Supported administrative operations and workflow organization.
• Maintained accurate medical records and insurance documentation.
• Assisted patients with admissions and administrative procedures.
• Coordinated between medical departments and partner companies.

Medical Laboratory Assistant - Al-Manshiya Clinic - Tripoli, Libya

(2014-01 - 2026-12)

• Performed blood sample collection and patient preparation procedures.
• Assisted with chemistry, serology, and hormone laboratory testing.
• Operated laboratory equipment and supported diagnostic procedures.
• Followed laboratory safety and infection control standards.
• Supported administrative and patient service tasks when required.

Bachelor Degree - Medical Technology - University of Tripoli

Higher Diploma - Pharmacy - Tripoli Institute for Medical Sciences