Abdelhakk Bakry

As a Windchill Developer and Technical Leader, I transform complex PLM challenges into streamlined, high-performance solutions. My expertise is rooted in the PTC ecosystem, with a deep focus on Windchill customization, CAD data management, visualization services and end-to-end system optimization. My hands-on experience spans most of the Windchill lifecycle, from installation, upgrade, and rehosting to advanced customization using Java.

I am equally committed to knowledge sharing, having designed and delivered training workshops that empower teams to excel.

Windchill Solution Architect and Developer - Inetum

(2025-05)

• Discussing, analyzing customer requirements and providing solutions
• Windchill customization using Java
• Experimenting running Windchill in Docker Containers
• Windchill Customization instructor
• Git for managing different code repositories

Windchill PLM Technical Leader - EDF France

(2024-07 - 2025-05)

• Discussing, analyzing customer requirements and providing solutions
• Windchill customization using Java
• Arbortext Editor, Styler and Arbortext publishing engine (APE) customization using Java, XSLT and ACL
• PTC Arbortext Editor Customization - Arbortext Object Model (AOM)
• Custom Java Extensions
• Editor UI Customization
• XML Authoring and Validation
• Windchill and Oracle Administration in Red Hat Enterprise Linux (RHEL)
• Troubleshooting and resolving Windchill and Oracle startup and runtime issues
• Git for managing different code repositories

Windchill PLM Consultant and Instructor - Percall Morocco

(2023-11 - 2024-06)

• Installing Windchill from scratch on both windows or Linux using oracle or MS SQL server
• Configuring Windchil for cad documents (cad data management) and WTDocument
• Developing Creo Parametric toolkit applications using C++ and Java
• Supervising and fixing issues during or after Windchill Creo and/or workers upgrade
• Preparing training materials and delivering training
• Handling/answering complex technical issues
• Developing small tools/applications to solve/facilitate/automate some technical problems/procedures
• Integrating Windchill with other cad tools like creo, SolidWorks, Unigraphics, AutoCAD and Inventor
• Using Windchill visualization services, and configuring cad workers with creo, other third-party software
• Setting up office worker, AEM, MS office
• Delivering training to users, super users, and administrators
• Translating customer business needs to technical requirements in Windchill

PTC Functional Expert (FE) and Instructor - PTC

(2015-01 - 2023-11)

• Received a certificate of Excellence from PTC on 2019 for outstanding results in the FE role
• Preparing training materials and delivering training
• Running one to one or one to group coaching sessions for new technical topics or software
• Handling/answering complex technical issues by guiding team to the right decision/direction
• Developing small tools/applications to solve/facilitate/automate some technical problems/procedures
• Creating and improving Knowledge base articles to document issues and their solutions/workarounds
• Working closely with R&D and QA while addressing critical issues, raising the attention to an escalated customer situation or when identifying an issue with a major impact
• Supporting Premium/Platinum customers

Technical support Engineer - PTC

(2007-09 - 2015-12)

Providing customer support for the following products:

• Windchill as a PLM solution (PDMLink, ProjectLink, WGM, publishing and visualization services)
• Creo Parametric formerly Pro/Engineer - Design, Modeling, Simulation, mechanism, and Manufacturing
• Pro/Toolkit, Jlink, Object Toolkit (C++ and Java) - Customizing and extending Creo Parametric using Java and C++
• Creo Illustrate
• Creo Simulate
• SolidWorks, Unigraphics (NX), Inventor and AutoCAD - Managing and troubleshooting issues related to using Windchill as PLM for above 3rdParty apps

Electro-Mechanical Engineer, Electrical and Mechanical maintenance manager, Instructor, Computer Maintenance engineer, PMC2000 Administrator, Computer Networks - Luxor Water Department - Egypt

(2004-01 - 2007-08)

• Electro-Mechanical Engineer
• Electrical and Mechanical maintenance manager
• Instructor
• Computer Maintenance engineer
• PMC2000 Administrator
• Computer Networks engineer

Bachelor of Mechanical Power Engineering - Mechanical Power Engineering