Hamza Naouni

Young professional, I accumulated, during the last years, a proven experience in the catering/hospitality sector. Passionate about the art of gastronomy, I had the opportunity to sharpen my skills in renowned restaurant chains. Autonomous, versatile and team player, I will be able to meet my next professional challenge and bring added value to my future employer

WAITER at HOTEL FOURSEASONS Casablanca (2023-05 – Present)

• Greet customers, present the menu and explain the dishes offered
• Answer customer questions
• Ensure the cleanliness of tables, trays and chairs
• Take orders and pass them on to kitchen and bar staff
• Assist customers/guests with special needs
• LOBY BAR:
• Greet customers, offer and explain the drinks menu
• Offer drinks to the customer, for example, a Moroccan wine that has an aftertaste and a wonderful aroma
• Take orders and place them at the bar

WAITER at BARCÉLO ANFAA HOTEL-Casablanca (2021-12 – 2023-05)

• Assist the head of the room and follow his instructions
• Serve meals to customers
• Set the tables and prepare the mise en place
• Dwell on the menu and listen to customers
• Assist customers/invitees with special needs
• Serve food and drinks
• Resolve customer complaints and address their concerns

WAITER EXTRA, Banquet at HAYATT REGENCY -Casablanca (2020-07 – 2020-11)

Arranged tables, tabletops, and buffet stations for events ranging from 25 to 300+ attendees based on banquet event orders. Instituted routine inspections of equipment, tableware, and food and beverage stations to preserve a sanitary environment for staff and guests.

Institute Specialized in The Hotel And Restaurant Industry in Hotel and Restaurant Industry – Institute Specialized in The Hotel And Restaurant Industry (2022-06)

High School Degree – Lycée AbdelaihALMedioni,Casablanca (2018)