Rachid Jarif

Jeune diplômé d'un Master d'Excellence en Économie et Management du Sport, j'allie gestion de projet, entrepreneuriat, événementiel et communication digitale. Mon expérience à la tête de Mouja Café complète un parcours mené avec des partenaires marocains et européens.

Customer Service & appointment setter at Excel Auto Lounge (2024-07 – 2026-01)

• Booking qualified appointments for customers with dealership sales representatives
• Engaged with inbound and outbound leads, identifying customer needs and matching them with suitable vehicle options
• Used CRM tools to manage leads, track interactions, and ensure consistent follow-ups
• Contributed to sales pipeline growth by increasing appointment show-up rates
• Managed professional communication with US-based clients in English via calls, SMS, and emails
• Collaborated closely with sales teams to optimize conversion from lead → appointment → visit

Post-Earthquake Humanitarian Project Officer at Institut Européen de Coopération et de Développement - IECD Maroc (2023-10 – 2024-03)

Fixed-term contract

• Managed administrative and financial operations of the project, ensuring compliance with internal and donor requirements
• Monitored project budget and controlled expenses related to field activities
• Coordinated the distribution of emergency kits to 50 affected families, ensuring efficient and organized delivery
• Organized a medical caravan and contributed to the rehabilitation of a school, coordinating logistics and stakeholders
• Prepared narrative and financial reports for donors, ensuring accuracy, clarity, and timely submission

Digital Communication Officer at Institut Européen de Coopération et de Développement - IECD Maroc (2023-10 – 2024-03)

Fixed-term contract

• Managed official correspondence including donor newsletters, partner updates, and institutional communications
• Designed professional visual materials for campaigns, events, and official presentations using digital tools
• Social Media Management (Instagram, Facebook, LinkedIn)
• Coordinated with international partners and donors, ensuring timely, professional, and culturally appropriate communication

Event Logistics & Protocol Coordination at AS Mansouria (2025-06 – 2025-06)

Playoff Match (AS Mansouria vs MC Oujda)

• Coordinated operational logistics for a major sporting event at Stade El Bachir: reception teams, security, ticketing, and field setup
• Liaised with local authorities and the national football federation for permit validation and protocol compliance
• Contributed to event promotion and audience engagement strategy

International Project Coordinator – EUROMED Human Rights Seminar at YOUTH PASS / Erasmus+ Programme (2022-11 – 2022-11)

• Coordinated 10-day international seminar on human rights with delegations from Belgium, France, Italy, Tunisia, and Morocco
• Managed end-to-end event logistics: venue coordination, accommodation arrangements, catering, transportation, and technical setup
• Liaised with local authorities for permits and protocol requirements, ensuring compliance with diplomatic and administrative procedures
• Facilitated intercultural dialogue and ensured smooth operations across multilingual, multinational teams
• Handled scheduling, agenda management, and visitor reception for international participants

International Civic Service Volunteer at Service de Coopération au Développement (2021-10 – 2022-07)

• Collaborated on international sustainable development projects with European stakeholders
• Conducted field research and surveys supporting project planning and implementation
• Contributed to budget management, expense tracking, and project reporting
• Organized events, competitions, and professional workshops coordinating logistics and participant engagement
• Participated in team meetings and strategic planning sessions supporting project supervisors

Youth Support Coordinator – Individual Assistance & Workshops at Service de Coopération au Développement (2021-10 – 2022-07)

• Provided personalized administrative support to young people: CV creation, cover letter drafting, job application assistance
• Participated in weekly team meetings and project coordination sessions, preparing agendas and documenting outcomes
• Developed digital tools and resources for career guidance programs
• Co-facilitated professional workshops on employment sectors, demonstrating strong presentation skills

Sports Club Administrator & Event Manager at Association Sportive Mansouria (2020-09 – 2021-09)

• Oversaw day-to-day administrative operations including scheduling, correspondence, and supplier management
• Managed relationships with financial sponsors, vendors, and institutional partners building long-term collaborations
• Organized sporting events, competitions, and promotional activities from conception to execution
• Handled procurement processes, coordinated deliveries, and managed club resources including merchandise store
• Created planning tools and organizational systems improving operational efficiency

Master's Degree in Economics & Management – Faculty of Legal, Economic and Social Sciences, Ait Melloul - Morocco (2024 – 2026)