Souad Naji

Customer Support Specialist with strong communication skills and experience supporting Arabic-speaking customers through online chat and digital platforms. I am patient, reliable, quick to learn, and skilled at solving customer problems professionally. I am looking for a remote customer support opportunity, preferably in chat or email support.

Arabic Chat Support – Remote

2022 – Present

Provided customer support to Arabic-speaking customers through live chat. Handled customer inquiries, requests, and complaints, solved problems, provided suitable solutions, and maintained clear, friendly, and professional communication while ensuring customer satisfaction.

General Education – Morocco