Ilham Khalili

CUSTOMER SUPPORT REPRESENTATIVE

CUSTOMER SUPPORT REPRESENTATIVE

Sitel -Lexmark

Dec 2021 - Present

Answer calls and emails from key account customers, assist and troubleshoot to provide an accurate solution.

Create and dispatch new tickets, and follow up on existing ones Provide updates on product shipments and service calls.

ASSOCIATE DEGREE - DESIGN

ISTA

2017-2019

HIGH SCHOOL DEGREE

Batoul high school

2014-2017